ABSTRACT
Greenhouse gases emissions and packaging waste of online shopping pollution in the delivery process getting critical in recent years, especially during the COVID-19 pandemic. To reduce the pollution impact of online shopping on the environment from the perspective of the user, this research was meant to be conducted. Survey methodology is suggested for data gathering in this research follow by stratified sampling to identify the targeted users. In this research paper, the implementation of an eco-friendly online shopping process is justified for discovering the value of the proposed system. The proposed system is to provide an eco-friendlier delivery option to the online shopping consumer and convey the knowledge to support the decision they make. The proposed system was looking forward to being implemented in all e-commerce platforms such as Amazon and Lazada to maximize the value outcome of it to the environment. © 2022 IEEE.